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Prime Booking Terms & Conditions

Thank you for your interest in staying at Prime Pet Friendly Tourist Park.

RESERVATION CONDITIONS
Please refer to the following conditions which apply to all reservations.

PAYMENT

A non-refundable Booking Fee is required for all Reservations. The full Balance is due and payable on arrival. It is not refundable for early departures. Cash, EFTPOS and Visa or Mastercard credit/debit cards are accepted on arrival.

CANCELLATION

Booking Fee refunds are not available. Cancellation Insurance is recommended & offered at time of reservation being made when booking online. Bookings may be transferred to another date, subject to availability at Park Owner’s discretion. Transfers must be made at least 5 days before arrival date, and are only valid for 6 months from original booking date. If cancellation is due to a pandemic or natural disaster that closes the Park to Guests, the credit for transfer will extend to 12 months.

MINIMUM STAY

Minimum nights bookings may increase during peak periods, weekends & special events.

CHANGES

Any changes to your booking must be made prior to arrival, including changes to the nights booked or number of Guests. Any change from your original booking may result in additional charges being made to your account.

CHECK IN

  • Check in times are from 11.30 am for Sites and 2.00 pm for Cabins, Vans & Cottages.
  • Arrival times must be estimated at time of making reservation or the morning of arrival, and we prefer all Site arrivals during daylight hours.
  • Late Arrivals may incur an extra fee after the Office has closed.
  • Arrivals are not accepted on Sunday’s in order to allow for late check outs & some family time for the Owners.

CHECK OUT

Check out time is before 10.30 am. This is to allow for cleaning and maintenance. Late check out other than Sunday’s, may be available & special half day rates apply. Please ask park owners for more information the day before check out. A 12 Noon check out is offered on Sundays and at the end of all Public Holiday long weekends.

ACCOMMODATION BOND

Valid Credit/Debit Card details will be requested for each reservation, as a guarantee that Cabins/Cottages, will be left in a clean and tidy condition and that our no smoking inside policy has been respected. Any additional cleaning or repair costs incurred due to damage or smoking inside the Cabin/Cottage/Van, will be charged to your card.

PET CONTRACT

All Pet Owners must sign and abide to our conditions of stay, before check in

RATES

Management reserves the right to change prices without notice, however all efforts will be made to honour price quoted when making a reservation.

PRIME PET FRIENDLY TOURIST PARK RESERVATION CONDITIONS REVISED 09/15/2026